RETURN POLICY

If you are not happy with your purchase, you can exchange or return for store credit ONLY. We accept returns on all items (excluding BODYSUITS) International orders must be postmarked within fifteen (15) days of your receipt. Domestic orders must be returned by 15 days of receipt. Item(s) must be in original condition with no signs of wear or damage (including deodorant marks, makeup stains, tanning products, etc.). Tags MUST be attached on ALL returns.

Store credit is added into the email used on the order and never expires. You can create an account and access the store credit by clicking the STORE CREDIT button located on your account page. 

All orders MUST be returned in the same condition as received. Worn or damaged items will not be accepted back. Please be courteous and ship back the items neatly to avoid any damage to the clothing. Damaged items will not qualify for refunds. MUST include invoice inside, returns without any invoice or order number will not be refunded as we would not know who to refund.

In a rare case, should you receive a damaged item. You MUST notify customer service within 24 hours of receiving the order or you will NOT qualify for a refund. 

Customer is responsible for return shipping fee and is encouraged to purchase insurance, we are not responsible for any lost package. 

Should you like to change or cancel your order, please contact customer service at support@annaanddianna.com within one hour of placing your order. As orders are processed quickly, changes/cancellations can not be guaranteed.